Services

Instructional design services, end to end.

Most people in this field specialise in one authoring tool or one platform, and every project ends up shaped like that tool. Julia Mattey starts with what the learning needs to do, then chooses the tools.

What does an instructional design consultant actually do?

An instructional design consultant works out what people need to be able to do, gets the necessary knowledge out of the organisation’s own experts, structures it using established learning design principles, and turns it into training the business can deliver and maintain.

Julia Mattey works across the whole of that rather than one part of it. Her background spans teaching, teacher training, instructional design, facilitation and coaching, which means the design accounts for delivery as well as content.

How do these services usually fit together?

Most engagements start with strategy, because the format decision should be the last one made rather than the first. From there the work runs through curriculum architecture, production, and delivery through whichever platform fits.

The output that matters is not the courses. It is the process and the templates that let the internal team produce the next version without an external supplier, which is where the 40% reduction in agency costs at Roche Diabetes Care came from.

FAQ

Common questions.

What e-learning services does Julia Mattey offer?

Learning strategy and needs analysis, course development and instructional design, LMS selection and migration, converting existing classroom training to digital, and live training workshops. Most engagements combine two or three of these.

What is instructional design?

Instructional design is the practice of structuring knowledge so that people can learn it. It covers the analysis of what needs to be taught, the sequencing and architecture of the content, the format it is delivered in, and how understanding is checked. It is the difference between information being available and information being learned.

Does Julia Mattey work on retainer or per project?

Both. Some engagements are a defined programme with a handover at the end. Others are ongoing, covering new product releases, additional markets and support for the internal team.

What size of organisation does Julia Mattey work with?

Multinationals with established L&D functions, including Roche Diabetes Care and Pfizer, and smaller businesses turning expertise into commercial course products. The constraints differ but the underlying work is the same.

LimaLimon

Tell me what is not working.

If your training is expensive to maintain, slow to update, or not landing with the people it is for, the first call is usually enough to tell whether that is a content problem, a platform problem or a process problem.