Systems, not one-off courses.
The deliverable is the process, not the course. Reusable templates and a defined route from product change to published update, so the next version does not need me.
Julia Mattey is an instructional designer and digital learning consultant who builds learning systems organisations can run themselves. She works across pharmaceutical, medical technology, financial services and commercial course businesses.
The deliverable is the process, not the course. Reusable templates and a defined route from product change to published update, so the next version does not need me.
7,000+ learners certified internationally. The clearest evidence that you will not spend your time managing me.
You own the subject expertise. My job is to get it out of your people without creating work for them, structure it using sound instructional design, validate it back with your specialists, and turn it into something your team can maintain after I leave.
In practice that means drafting structure first from what already exists, using expert time only on what cannot be resolved without them, and asking for review on a document rather than a half-built course.
Teaching and teacher training first, then instructional design, facilitation and coaching. So whether I am writing a facilitator guide, a video script, an assessment or a full digital course, I am thinking about the person delivering it as well as the person learning from it.
A lot of people in this field are experts in one authoring platform or one LMS, and every project ends up shaped like that tool. I work out what the learning needs to do, then choose from Articulate Rise, Storyline, Kajabi, Cornerstone and AI-assisted video production.
Every figure on this site comes from work I delivered and can evidence. Nothing here is rounded up or borrowed from a team I happened to sit near.
If your training is expensive to maintain, slow to update, or not landing with the people it is for, the first call is usually enough to tell whether that is a content problem, a platform problem or a process problem.